Failure Analysis and Investigation

Intertek’s failure analysis and investigation services identify root causes of failures to improve future performance and solve problems.

Failure analysis and investigation can determine the root cause of failure should your product, component or asset fail or not perform as expected. The findings provide you with the insight to solve the problem, take remedial action and prevent recurrence.
At Intertek, our scientists, technicians, engineers and inspectors are highly experienced and are experts in fields such as automotive technology, mechanical and electrical engineering, material science (metallurgy and polymers), chemicals, non-destructive testing and industrial forensics.
Our services range from conducting analyses on failed engineering components and resolving failure issues for medical devices to investigating the causes of boiler tube failure in power plants, explosions and water losses.
We discover why materials and polymers fail and troubleshoot contamination issues. Our failure investigation services can be used to help improve product quality for consumer and retail goods if a product fails or does not perform as expected.  
Additionally, we work to your unique requirements, whether you need a simple failure analysis or a comprehensive failure investigation that involves consultancy, investigation and intensive laboratory work and a diverse range of expertise.
Our international network of offices and professional global reach means that we can also provide related solutions, such as expert witness  services in liability disputes or complex litigation cases and work alongside insurance companies and law firms.  
By partnering with us, you can have Total Quality Assurance that our world-class expertise will guide you through the entire process and provide the independent testing required for your failure analysis and investigation.
Need help or have a question?

Need help or have a question?

+44 161 721 5247
+31 88 126 8888
+1 800 967 5352
+65 6805 4800
0800 5855888
+49 711 27311 152
+41 61 686 4800
01 800 5468 3783
+52 55 5091 2150
+55 11 2322 8033
+61 1300 046 837
+91 22 4245 0207
+971 4 317 8777