Retailers & Suppliers Services

Retailers have become increasingly sophisticated in product quality management and development, often acting as though they are themselves the manufacturer. To support our Retailer customers in these efforts, Intertek offers a wide array of support solutions along all points of the value chain.

Commercial Displays: Compliance to ANSI/UL 970 Fact Sheet

Protocol Development and QA Program Support
As a Retailer you are more than just a place to purchase a product. You represent a customer experience, and your customers expect such an experience in the products they purchase in your physical or online stores. Intertek’s global protocol support team carries a robust presence in China, India, Southeast Asia, Europe, and the Americas, supporting many of the worlds largest Retailer names in all Electrical product areas, including electronics, tools, HVAC, appliances, power equipment, lighting, and more. Intertek’s expert teams in China or around the globe, can custom tailor a protocol test program to support the categories that customers demand

Private Brand Protection
Retailer Private Brands are increasing. Now more than ever, Retailers are themselves acting more as the manufacturer of a product than merely providing the shelf space. The products being private labelled are also becoming more complex. In the past, consumers were used to seeing most disposal and consumable products, food products, and personal care products. Now, electronics, tools, lighting, and appliances being private labelled is not only increasing, it's common. The added complexities associated with these products such as connectivity and battery power, make it more important now than ever to partner with Intertek to support the development and manage the risk of private label products which will lead to successful entry into the marketplace.

• Usability Testing
• Benchmark Testing
• Returns, Failure Analysis
• Risk Analysis Safety Design Reviews

Information and Standards Updates
These notices offer information and guidance on new or revised standards for electrical goods, including an overview of the impact, associated fees, and client action required.

Inspections, Quality Audits, Social Responsibility Audits
Protect your brand and your company’s reputation by minimizing defective merchandise, customer complaints, non-compliant products, and late shipments.

Factory Evaluations
Verify that your manufacturing sites follow best practices and assure compliance with recognized international code-of-conduct standards, helping to protect your brand and reputation.

Secret shopper and quality sampling

Store footprint electrical infrastructure support