From small businesses to large corporations, ISO 9001 Certification goes beyond compliance to strengthen operational excellence and business reputation across industries.
What is ISO 9001 Certification?
ISO 9001 is the world’s leading standard for quality management systems (QMS). ISO 9001 Certification provides a framework for organizations to consistently deliver high-quality products and services. It focuses on customer satisfaction, process efficiency, and continual improvement. The standard is applicable to businesses of all sizes and industries, helping organizations establish robust quality management systems aligned with international best practices.
Why ISO 9001 Certification Matters
ISO 9001 Certification demonstrates your commitment to quality and operational excellence. Partnering with Intertek for certification allows your organization to streamline operations, enhance product and service quality, and gain recognition as a trusted, reliable business worldwide.
What are the benefits of ISO 9001 to my organisation?
By obtaining ISO 9001 Certification with Intertek, your organization can enjoy:
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Improved Process Efficiency: Streamline operations and reduce waste.
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Enhanced Customer Satisfaction: Meet and exceed customer expectations consistently.
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Global Recognition: Demonstrate credibility to clients and partners worldwide.
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Reduced Risk: Minimize operational errors and ensure regulatory compliance.
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Continuous Improvement: Drive innovation and process enhancements over time.
Who needs ISO 9001 Certification?
ISO 9001 Certification is suitable for organizations of all sizes and industries seeking to:
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Standardize processes.
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Improve quality and customer satisfaction.
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Gain a competitive edge and global recognition.
- Ensure compliance with industry regulations and best practices.
The ISO 9001 Certification Process with Intertek
Intertek offers a structured approach to certification:
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Gap Analysis – Assess your current quality management system.
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System Implementation – Align processes with ISO 9001 requirements.
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Internal Training – Educate staff and management on QMS protocols.
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Audit and Certification – Accredited auditors evaluate compliance.
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Continuous Improvement – Maintain and enhance your QMS with surveillance audits.
Why choose Intertek as your audit partner?
- Over 25 years of experience in systems and process audits.
- Global reach, local support
- Methodologies tailored to each sector and company size.
- Focus on continuous improvement and operational excellence.
- Expert support to ensure compliance and strengthen business reputation.
- Training & Support with Intertek Academy to help staff understand quality management principles, prepare for audits, and implement best practices.
Take the next step—contact Intertek today to secure your ISO 9001 Certification and elevate your quality management system.
More information:
- Learn more about the expected outcomes of ISO 9001 from iaf.nu.
- Access and purchase ISO 9001 standard in a format that suits your needs with IntertekInform.
- More information on the standard can be found on the website run by ISO/TC 176/SC 2, the group of experts behind the standard at committee.iso.org.
Frequently Asked Questions
ISO 9001 is a quality management system standard that is recognized globally and implemented by more than 1.2 million organizations. The standard is used by organizations in virtually every industry to help meet customer expectations, continually improve, and show a commitment to quality.
ISO 9001:2015 is the latest revision, published in September 2015, however, an amendment addressing climate action was added in 2024. Additionally, the ISO committee responsible for ISO 9001 has released a plan for a new version of the standard to be published in September 2026.
Some of the key benefits of ISO 9001 certification are processes and a culture that promotes operational efficiency, customer confidence, and risk mitigation. ISO 9001 is also a benchmark for quality management internationally, meaning that companies with ISO 9001 certification are in a better position to access new and expanding markets.
ISO 9001 certification can range in price significantly based on a variety of factors including the size of the organization, the number of locations that need to be audited, the complexity of operations, the industry and more. Likewise, the length of time may also vary based on several factors. If you would like a quote for ISO 9001 certification, contact us at business.assurance@intertek.com.
ISO 9001 is suitable for most organizations, but is particularly frequently used in manufacturing, the service industry, and the construction industry. ISO 9001 is also the baseline for industry standards with the IATF 16949 automotive industry standard and AS 9100 series aerospace industry standards building on top of the ISO 9001 standard with industry-specific, and in many cases, more stringent requirements. Additionally, the ISO 13485 medical devices industry standard and the ISO 22000 food safety management systems standard reference and build on the core concepts exhibited in ISO 9001.
There are seven Quality Management Principles (QMPs) put forth by ISO 9001: customer focus, leadership, engagement of people, process approach, improvement, evidence‑based decision making, and relationship management. ISO 9001 is constructed of 10 clauses with clauses 1-3 (scope, normative references, and terms and definitions) representing introductory and background information, and clauses 4–10 (context of the organization, leadership, planning, support, operation, performance evaluation, improvement) representing the core requirements of the standard.
Risk-based thinking is a systematic approach to considering risk in a quality management system. Core concepts of risk-based thinking are embedded throughout the ISO 9001 standard with an emphasis on identifying risks and opportunities, and mitigating risk. There is a multitude of methods used to assess risk including SWOT Analyses, Root Cause Analyses, Failure Modes and Effects Analyses, and more.
Generally, certificates are valid using a three-year cycle, with the certification body conducting certification or recertification audits in year one, and surveillance audits in years two and three. More information on the certification process can be found by reading Seven Steps to Certification.
ISO 9001 was published by the Internation Organization for Standardization. The standard document is available for purchase through Intertek Inform.
Yes. Intertek provides a full suite of training courses, including awareness, internal auditor, and lead auditor courses, available in person, virtually, on-site, or elearning.
Courses are available in North America, Austrailia, United Kingdom, and more.
Related Articles
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Seven Steps to Certification
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9 Ways to Prepare for an Initial Certification Audit
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Transfer Your Management Systems Certification
Related Industry Solutions
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ISO 14001 - Environmental Management Systems
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ISO 45001 - Occupational Health and Safety Management Systems
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ISO 27001 - Information Security Management Systems
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ISO 22301 – Business Continuity Management
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