Business Assurance: Client Testimonials
We have certified thousands of organizations around the world, and here is feedback from just a few of them.
Customer Success Stories
A.B. Dental Devices, Ltd.
"When time is short in important matters, the Intertek staff has always done everything in their power to assist my company. Certification issues can be vital to the success of international companies and, in my experience; the staff at Intertek is not only aware of this but also knows how to assure their clients' satisfaction."
"Intertek's flexibility and understanding of our situation created a harmonized audit plan that was carried out diligently and efficiently by the audit team. The audit team's knowledge and experience allowed them to make accurate decisions and to outline improvement opportunities that will help us consolidate the aerospace requirements within our organization."
"The initial ISO 9001 certification process requires a registrar that understands your corporate vision and goals. Intertek did that, especially in accommodating our need to have efficient and integrated processes. ... It’s a very good partnership. We actually look forward to Intertek’s visits as an aid to our success. They help us ensure that our processes adapt to our growth."
Fleet Canada Inc.
"Our Intertek auditors' courteous and professional manner was offered not only to our audit team but extended itself to all the participants as well. The response I have since received back from the floor is that our employees were made to feel comfortable and valued during the audit by Intertek. The Quality team feels that they are truly WORLD CLASS AUDITORS."
Gyrocam Systems, LLC
"Everyone at Gyrocam was impressed with the service that Intertek provided during our initial assessment. The auditors conducted an exemplary audit, providing valuable knowledge for us to enhance our quality management system. This is the beginning of a strong relationship between our companies, due to our account manager's ability to present Intertek to our management team in a complete and timely manner, and the auditors' significant knowledge and customer service."
"The certification process from Intertek keeps us on our toes. Every audit has been a learning experience for us.... Our commitment to our management system is critical to our success, and Intertek has been a valuable partner. We consider that Joyalukkas and Intertek are partners in progress."
"Nestlé has been very pleased with the performance we receive from Intertek, both at the local level and in terms of global account management. Locally, Intertek’s auditors are well equipped in terms of knowledge, both of the management system's requirements as well as relevant local legislation. Additionally, Intertek's flexibility and openness to new and different approaches helps to add value through the audit process. At the global level, the provision of a Global Key Account Manager simplifies the overall management of our audit program by providing single point of contact with an oversight of all audits globally, who can then deal with issues, questions, analysis, and improvement opportunities in a coordinated manner."
Optical Integrity, Inc.
"When we came to Intertek for our ISO 13485 registration, we told them our schedule and they committed to it. We went through some difficulties, but the people we worked with were very professional and made adjustments to accommodate our tight timeframe. They worked with us quickly and were very responsive."
Tulip Telecom Limited
"Intertek's methodology has been always to improve the systems. As they always say in every opening meeting: 'An audit is not a fault-finding activity; it is an activity to find areas of improvement for a healthy business.' ... Having partnered with Intertek, Tulip's partners and clients recognize Tulip's ability to deliver quality services without question."
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