A process-based management system is sometimes misunderstood as simply a heavy administrative burden with limited benefit, when in fact, it is a necessity for a truly competitive business. When activities and related resources are managed as a process, the desired results can be achieved more efficiently.

The Process Approach is more than an auditing technique—it’s a philosophy. It is the review of the processes within an organisation, and the path that turns inputs into outputs. This approach allows you to assess the effectiveness of a process within the organisation and understand how the measures within will support overall strategic objectives and business goals. This whitepaper will give you an overview of the Process Approach and shift your focus away from basic compliance to embrace an “improvement” mindset. It will also introduce tools such as the Turtle Diagram and the SWOT Analysis, which will help you communicate your audit reports into a format that everyone can more easily understand.