Interoperability of Devices

The Connected World (IoT) relies on products to exchange, share, and interpret data. Interoperability ensures all components work together according to requirements and expectations for performance, security, and data integrity. Interoperability verifies products and systems will form an integrated solution, enabling seamless communication with one another within an ecosystem.
Intertek’s expert team of test engineers are trained to evaluate factory-installed and aftermarket off-the-shelf “Smart” / Connected IoT products for performance, interoperability, and claims. Our engineers can install and integrate any combination of products and networks within our labs to validate seamless operation.
Providing a full-suite of interoperability services for the Connected World, Intertek provides total quality assurance with objective results further widening your competitive advantage and closing competitive gaps.
- Reliability of the application or device
- Data protection concerns
- Performance during use
- Compatibility with other devices or networks
- Out of box testing for first time users
- Identify defects throughout common use cycles
Download our complimentary webinar on Interoperability
Interoperability testing can cover a large space which includes Hardware, Software, Networks and legacy products.
While these are often viewed as separate efforts interoperability testing considers as many of the various that occur with product testing cycles and combines them into a unified test effort.
Specific Tests:
Manual Testing
Manual testing can be the most thorough effort in the test process. Recreating the user experience can identify key defects that can be missed in the automated process. Manual testing has great success in detecting issues in an application before being sent out publicly. Performing manual testing in house can often lead to delays due to the resource requirements. Utilizing a 3rd party like Intertek allows teams to offload that effort and take advantage of the scaling and expertise while your team focuses on other tasks.
Black Box Testing
Black Box testing covers the identification of issues occurring outside of the development team. Identifying incorrect entry points or interface errors. Black Box testing takes the position of a potential user to help identify areas that may not be identified in an automated evaluation. Because many teams aren’t focusing on creating specifications for Black Box testing it can be difficult to cover many parts of the application; Intertek can assist with defining test criteria based on our test results and expertise.
Comparison Testing
There are many applications that perform similar functions in the application stores today; many compete for the same users. Comparison testing can help identify the strengths and weaknesses that your product has over your closest competitors while also giving insight into what advantages your competitors may have. As an independent resource; Intertek can help provide testing and validated comparison data that can help drive features and product quality forward.
Mobile Application Testing
While the mobile application field has continued to stabilize from an OS perspective; the number of devices and flavors have still grown. Testing previous generations of software is becoming more difficult to handle due to the accelerated update cycle. Intertek can help test both the cutting edge as well as the legacy software that can often be the most common. Having several of the same devices with various OS versions is something that can make the difference between 3 stars and 5 stars on an application store.
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Connected World Complimentary Webinars
Knowledge Center
- Intertek Cyber Assured Fact Sheet
- Consumer Product Focused Cyber Security Test and Certification Program
- PCI PIN Transaction Security (PTS) Cyber Security Fact Sheet
- Solutions for the Connected World
- Interoperability for the Connected World Fact Sheet
- Cyber Security Assurance Overview
- ANSI/UL 2900 Cyber Security Assessments Fact Sheet
- Software Assurance Overview
- Network Certification Guides
- Guide to PTCRB Certification
- Guide to Verizon ODI Process
- Guide to Global Certification Forum (GCF)
- Guide to CTIA OTA
- Webinar Series: Get Connected