Corporate Sustainability Certification: Communications & Disclosures

Today's organisations understand their position as a leader in the community. As such they can use their influence to support community development. The Corporate Sustainability Communications & Disclosures standard brings these requirements together with sustainability, challenging the organisation to leverage their leadership position as well as supporting the long-term health of the organisation through the sustainability lens.

The Communications & Disclosures standard will provide a thorough picture of the strategic policy, performance and sustainability data being collected by the organisation as well as how it is being communicated to internal and external stakeholders. This holistic approach to communications and disclosures will ensure Transparency to All Stakeholders.

The standard is divided into eight main sections; Management Systems, Strategic Communications & Disclosures, Sustainability Communications & Disclosures, Governance Communications & Disclosures, Financial Communications & Disclosures, Internal Communications & Disclosures, Regulatory Disclosures and Customer Disclosures.

Evaluates basic management systems in place within the organisation, such as policies and procedures, leadership, risk assessment, failure analysis, corrective and preventive action, continuous improvement and supply chain development.
Evaluates the process the organisation employs to communicate strategic metrics, KPIs and other organisational information to interested stakeholders.
Evaluates how the organisation communicates its strategic direction and performance including processes for accuracy verification.
Evaluates how and to whom the organisation communicates results against governance policies, including risk identification and mitigation strategies as well as processes for verification of performance.
Evaluates how the organisation ensures financial reporting is accurate and timely and subjected to verification.
Evaluates the organisation’s communication strategies for ensuring internal stakeholders are kept informed regarding organisational performance against strategies and objectives.
Evaluates how the organisation ensures that communication with regulatory bodies is in compliance with requirements, including content and timeliness.
Evaluates how the organisation communicates and engages with customers on matters related to products, services or in crisis management situations.

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