Determining Critical to Quality Parameters using Consumer Reviews

Over the last decade, the percentage of retail purchases that are made online has almost tripled. Retailers are making it easier to purchase products online and many are offering consumers the opportunity to review products post purchase. There is a wealth of free and valuable data that are available to understand consumers’ wants and needs. Whether you are a product distributor or a product manufacturer, you should be utilizing consumer reviews to deliver better products.

Learn how you can utilize consumer reviews to determine critical to quality parameters that aid your product development process. Please watch this on-demand webinar to learn how to:

• Extract meaningful insights from consumer reviews using a real world example
• Use the meaningful insights to develop practical CTQs that can be used for product benchmarking

Click on the button below to view this free webinar recording.

Webinar Recording