ISO 9001 Quality Management training for every stage of your certification journey
Whether you're a startup, a growing mid-sized company, or a global enterprise, implementing ISO 9001 can drive real business transformation. To ensure your teams have the knowledge and skills to achieve your QMS goals, we offer a comprehensive selection of expert-led ISO 9001 training courses designed to equip your teams with the knowledge and hands-on skills needed to implement, manage, and audit your QMS effectively, no matter where you are on your journey to certification.
Quality Management Systems Courses
A one-day training awareness programme for those requiring an introduction to the ISO 9001:2015 standard and how it can be used to develop and improve quality management systems.
This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.
Duration: 1 Day, 09.00 – 17.00
Price: £495 +VAT
Who should attend: Specially designed for managers, supervisors, those with potential quality roles or anyone wishing to understand and assess the impact and relevance of quality management to their organisations. Also useful to anyone who needs an introduction to quality assurance or those wishing to attend the 2-day auditor course without prior experience of quality systems.
Course objectives: This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented. On completion of the course, delegates are expected to be able to:
- Describe the purpose of a quality management system with relevance to the 7 principles of quality management
- Explain the purpose, content and interrelationships of ISO 9000, ISO 9001, and ISO 9004
- Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system
Course content:
- Background to Quality Assurance
- Setting quality objectives
- The ISO 9001:2015 series standards
- Measurement and analysis
- Process Approach
- Continual improvement
- The 7 quality management principles
- Organisational Context
- ISO 9001 clause requirements
- Risk based thinking
Benefits: Attendance will enable delegates to:
- Decide how best to develop the Quality Management Systems of their organisation
- Add to their quality management career credentials
- Understand the relevance of quality standards to their organisation
- Be able to set quality objectives.
- Demonstrate the competitive benefits of quality standards to their own and other organisations
Style of delivery and course leaders: Our course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Their team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas.
In house: Our in-house courses can be designed and delivered at your site to closely match your specific requirements. Get in touch for a quote: Email ukenquiries@intertek.com Tel: 0116 296 1620
Book here: https://www.intertek.com/training/uk/#courses/BA004/
This Internal Auditor training course empowers employees to identify any gaps that challenge the effectiveness of an organisation’s quality management system. The course will also provide both technical knowledge and practical skills essential to becoming a competent internal auditor for quality management systems in line with ISO 19011.
Duration: 2 Days, 09.00 – 17:00
Price: £795 +VAT
Who should attend: This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience.
To enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development.This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented.
Course content:
- Plan-Do-Check-Act methodology and other fundamental quality management principles
- Business process auditing
- Risk based thinking
- Quality Internal Auditor
- The structure and principles of the ISO 9000 series standards
- An overview of ISO 9001
- Quality management system implementation issues
- Effective auditing techniques and good audit practice
Benefits: Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also find the interactive nature of the course, its challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyable
Style of delivery and course leaders:
Our course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas
In house: Our in-house courses can be designed and delivered at your site to closely match your specific requirements. Get in touch for a quote: Email ukenquiries@intertek.com Tel: 0116 296 1620
Book now: https://www.intertek.com/training/uk/#courses/BA015/
This intensive ISO 9001 5 day Lead Auditor course is a challenging and highly interactive CQI and IRCA certified training programme for those who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role.
Duration: 5 Days
Price: £1,495 +VAT
Objectives:
- To enable you to lead an audit team
- Audit the quality management system of an organisation to the requirements of ISO 9001:2015.
Prior knowledge: Those attending this course are expected to have knowledge of the following:
- Quality management principles and concepts:
- The Plan, Do, Check, Act (PDCA) cycle
- The relationship between quality management and customer satisfaction
- Quality management terms and definitions and the 7 Quality Management Principles
- The process approach used in quality management
- Process Based Quality Management Systems
- The structure, content and requirements of ISO 9001
- This knowledge can be gained in a number of ways: Previous experience and existing knowledge. Reading or self-study
Course content:
- ISO 9001:2015 – evidence required for conformity
- Roles and responsibilities of auditors and lead auditors
- Processes and techniques for planning, conducting & reporting audits
- Audit follow-up activities and auditing for continual improvement
Benefits:
The course is designed not only to help people perform value-adding quality audits, but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as risk based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme.
Style of delivery and course leaders:
Our course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.
Certification: Delegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training accredited certificate. (18086)
In house: Our in-house courses can be designed and delivered at your site to closely match your specific requirements. Get in touch for a quote: Email ukenquiries@intertek.com Tel: 0116 296 1620
More information: https://www.intertek.com/training/uk/#courses/BA018/
This highly participative course provides comprehensive instruction on auditing aerospace quality management systems (AQSM) and follows the basic process of an internal audit of an aerospace manufacturing facility, from audit preparation and completion through the corrective action process.
Duration: 2 Days, 09.00 – 17.00
Price: £795+VAT
Who should attend:
- Internal audit program managers
- Quality professionals
- Management representatives
- Line managers
- Anyone who will perform internal audits
- Companies seeking AS9100 certification
- Companies that recognize the value of operating a controlled quality management system
Course content:
- Detailed discussion of AS9100D and the objective evidence needed to show conformity to the requirements
- Identifying key activities for performing a successful audit
- Planning aerospace internal audits
- Developing effective auditing techniques
- Developing and practicing skills to accomplish process audits
- Ensuring that internal audits are a value added activity
- Evaluating the significance of audit findings
- Improving communication skills for the presentation of audit findings
- Reporting the findings and evaluations
- Developing and implementing corrective action programs
- Understanding audit guidance provided by AS9101F
Prior knowledge: To gain maximum benefit from this course, attendees should already be familiar with the AS9100 standard.
In house: Our in-house courses can be designed and delivered at your site to closely match your specific requirements. Get in touch for a quote: Email ukenquiries@intertek.com Tel: 0116 296 1620
Book here: https://www.intertek.com/training/uk/#courses/BA087/
