Central Station Certification
Increase Customer Service and Decrease False Alarms
As a central station, you take pride in your ability to provide your customers with superior service. Whether you monitor fire, security or both, becoming an ETL Listed Central Station can help you achieve a competitive edge while increasing your service offerings and customer loyalty. As standards continue to evolve, your central station certification ensures your compliance with the latest standards, can help you reduce false/unwanted alarms and dispatches, and offers continual professional development and process improvements that help you maintain your reputation and attract new clientele.
Learn how to become an ETL Listed Central Station.
Utilize AlarmDIRECT, our unique online system for generating intrusion and fire certificates.
In addition to providing certification, Intertek works closely with the Central Station Alarm Association (CSAA). Check out the CSAA Five Diamond Operator Training Program to learn how as a certified central station you can differentiate yourself even further.
Knowledge Center
- Webinar Overview of ETSI EN 300 328 V2.2.2
- Product Listing & Marking Strategies White Paper
- Updated FCC Approval Process Webinar
- AHJ Handbook
- What Your REACH Program Should Look Like Webinar Recording
- Informational Bulletin: UL 217 – 8th Edition (Residential Smoke Alarms)
- Top-8 FAQs of Failure Analysis
- White Paper: UL 294 Sixth Edition: The Manufacturer’s Guide to Compliance
- Webinar Video: A Guide to the Latest Regulatory Changes in Access Control
- White Paper: EU Regulations & Standards for Alarm Systems & Components
- White Paper: Becoming a Listed Central Station