At Intertek, our purpose of bringing quality, safety and sustainability to life means that we are a force for good in society.

Our Sustainability Excellence Framework

To be a leader in sustainability, we must live by and live up to the same standards our services enable our customers to achieve. That's why we have developed our Sustainability Excellence Framework, implemented in every operation to deliver against our values.

The Framework is underpinned by our commitment to the highest standards of corporate governance based on our 10 highly demanding Total Sustainability Assurance standards which are truly end-to-end and systemic.

We are also committed to providing total transparency across our actions, to demonstrate accountability to our stakeholders. Our Framework is built around five essential elements that continually encourage, enable and empower all our operations and people to achieve sustainability excellence.

Intertek Sustainability Excellence Framework

1. Who we are

We are led by our purpose of bringing quality, safety and sustainability to life. Living by our shared values we aim to realise our vision of being the world's most trusted partner for Quality Assurance.

2. What we do

We continually enable our customers to create a more resilient and sustainable world through our innovative, systemic ATIC solutions including our holistic Total Sustainability Assurance (TSA) services.

3. How we do it

We focus on achieving sustainability excellence in all our operations, holding ourselves to our own TSA standards. Our core Focus Areas include - People and Culture, Working with Customers, Protecting the Environment and Supporting our Communities.

4. Why we do it

We are passionate about creating an 'ever better' world for future generations, while applying responsible business practices and 'Doing Business the Right Way'.

5. Sustainable Value Creation

We are a force for good in the world, delivering sustainable growth for all stakeholders. Our unique Science-based Customer Excellence enables us and our customers to lead in quality, safety and sustainability.

Diagram of the Intertek Sustainability Excellence Framework that shows the cycle of 1. Who we are; 2. What we do; 3. How we do it; 4. Why we do it; 5. Sustainable Value Creation

Our focus areas:

People and Culture

Our goal is to have fully engaged employees working in a safe environment.

What we measure:
  • • Health and Safety incidents
  • • Employee engagement
  • • Voluntary permanent employee turnover
  • • Diversity and inclusion metrics
Why it matters:

Our people bring exceptional technical skills, expertise and their passion and energy to our business and in turn we must keep them safe and engaged and offer them exciting personal growth opportunities.

Working with Customers

Ensure our customers can operate safely and sustainably in a complex world.

What we measure:
  • • Customer Satisfaction
  • • Operational Excellence
Why it matters:

Our science-led services and innovations give our customers the solutions they need to overcome their own risks and challenges in quality, safety and sustainability, enabling them to power ahead with confidence.

Protecting the Environment

Decarbonise our business by 2050.

What we measure:
  • • Emissions
  • • Energy
  • • Waste
Why it matters:

We have a responsibility to minimise negative environmental impacts from our operations, in compliance with regulations, and to live up to the requirements and expectations of our key stakeholders.

Supporting our Communities

Create positive impacts in the communities where we operate.

What we measure:
  • • Community projects
  • • Environmental projects
  • • Education projects
  • • Engagement through bbeb.com
Why it matters:

Taking active responsibility to support the communities and environments where we operate to create sustainable growth for all.

ESG Credentials

We actively participate in a range of global ESG ratings, indices and frameworks to benchmark our approach against best practice and emerging sustainability challenges.

MSCI ESG Ratings Logo showing AAA Rating

Intertek received a rating of 'AAA' in the MSCI ESG Ratings assessment.1

FTSE4Good Logo

We were included in the FTSE4Good Index for the sixth year running.

ISS ESG rating of Prime

Intertek is rated “Prime”, fulfilling ISS ESG's demanding requirements regarding sustainability performance in our sector.2

Sustainalytics Logo

In July 2022, Intertek received an ESG rating of 19.8 and was assessed by Sustainalytics to be at low risk of experiencing material financial impacts from ESG factors.3

CDP Logo

Intertek participates annually in CDP's Climate Change Programme. In 2022, CDP recognised our progress with a 'B' score.