27 May 2024

Dhaka, Bangladesh: Intertek, a leading Total Quality Assurance provider to industries worldwide, is proud to announce the launch of iCare in Bangladesh. Following its successful introduction in Türkiye last November and India in March, this innovative digital platform is set to support the local textile industry by offering a seamless and pioneering solution for managing testing processes from start to finish.

Driven by increasing regulatory scrutiny and heightened consumer expectations, there is growing demand among customers in the ATIC space for bespoke, end-to-end solutions that can improve transparency and traceability around the processing and testing of lab samples. iCare, our one-stop Science-based Customer Excellence portal, is designed to address these challenges, providing clients with a pioneering, industry leading solution that will allow them to seamlessly manage and monitor their testing processes from start to finish.

With the textile industry serving as a crucial pillar of the Bangladeshi economy, the launch of iCare in the country – featuring English and Bengali language options – showcases Intertek's steadfast commitment to empowering manufacturers in the region to achieve superior quality standards with ease. 

iCare enables our customers around the world to submit test requests, view reports and analytics online and connect with our in-house teams of experts in just a few clicks, allowing greater transparency for our customers regarding their samples and the testing process.

Sandeep Das, President of Global Softlines and Hardlines and Regional Managing Director South Asia at Intertek, commented: "iCare’s industry-leading capabilities are not only a response to current customer demand but also a testament to Intertek Softlines’ commitment to pioneering innovation. By harnessing advanced technologies and redefining the benchmark for transparency and traceability, iCare sets a new standard for the ATIC industry and solidifies Intertek Softlines’ position as an industry-leader for customer excellence in the field of quality assurance and testing services.” 

Neyamul Hasan, Country Managing Director, Intertek Bangladesh, said: “I am proud of Intertek’s strides in Bangladesh since the year 2000, starting with audit and inspection services and expanding to establish state-of-the-art laboratories in key locations like Dhaka, Chattogram, Gazipur, and Savar. The introduction of iCare marks a significant milestone, streamlining our customers' interactions with Intertek Softlines labs and reinforcing our dedication to quality, safety and sustainability through continuous innovation.”

Shelly Lo, Senior Director of Marketing and Innovation for Global Softlines and Hardlines at Intertek, added: "iCare's launch underscores Intertek's commitment to providing innovative solutions that meet the evolving needs of our customers. The platform has been designed with the suppliers' needs at the forefront, setting it apart in the ATIC market.”

iCare operates alongside Intertek’s world-beating Global Market Access, i2Q, Interlink, and ToxClear solutions, meaning that its customers can benefit from the company’s full range of Total Quality Assurance offerings.

For more information about iCare and its capabilities, please visit https://www.intertek.com/retail/icare/ 

iCare – Total Quality in a few clicks

For Media Information:

Please contact:

Shelly Lo
Senior Director, Marketing and Innovation, Global Softlines and Hardlines

Rafiqul Islam 
Senior Marketing Manager

For Technical Information:

Please contact:

Neyamul Hasan
Country Managing Director, Bangladesh

About Intertek

Intertek is a leading Total Quality Assurance provider to industries worldwide.

Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains.

Intertek is a purpose-led company to Bring Quality, Safety and Sustainability to Life. We provide 24/7 mission-critical quality assurance solutions to our clients to ensure that they can operate with well-functioning supply chains in each of their operations.

Our Customer Promise is: Intertek Total Quality Assurance expertise, delivered consistently, with precision, pace and passion, enabling our customers to power ahead safely.