Workplace Conditions Assessment (WCA)

Intertek’s Workplace Conditions Assessment (WCA) program provides a powerful, web-based solution for companies and facilities seeking to improve workplace conditions efficiently and in accordance with widely accepted industry standards and best practices.

Delivering Confidence in Workplace Standards Worldwide

Intertek’s Workplace Conditions Assessment (WCA) program helps organizations assess, benchmark, and improve their working conditions to meet both global standards and stakeholder expectations. Built on years of expertise in ethical sourcing, compliance, and supply chain risk management, WCA delivers actionable insights that drive measurable improvement across manufacturing sites, farms, and other facilities.

Why Choose Intertek's WCA program?

Global Expertise: Trusted by leading brands and retailers, Intertek delivers WCA services in more than 100 countries, leveraging deep industry knowledge and an extensive auditor network.
Benchmarking & Transparency: Our standardized approach enables comparison across sites, regions, and suppliers, helping you identify risks and opportunities for continuous improvement.
Comprehensive Coverage: WCA evaluates key aspects of workplace conditions including labour practices, wages and hours, health and safety, management systems, and environmental impact.
Actionable Results: Clear, data-driven reports provide practical recommendations to help facilities correct issues and demonstrate progress to customers and regulators.
Digital Platform: Intertek Inlight offers secure, real-time access to assessment data and trends, streamlining compliance management and reporting.

WCA Assessment Scope

The Intertek WCA program covers critical areas that matter to your business and supply chain partners:

Labour: Recruitment, child and forced labour, discrimination, disciplinary practices, and freedom of association.
Wages & Hours: Legal compliance, wage structure, overtime, and record-keeping.
Health & Safety: Facility safety, emergency preparedness, protective equipment, sanitation, and accident prevention.
Management Systems: Policies, procedures, training, documentation, and continual improvement processes.
Environment: Waste management, pollution prevention, and compliance with local regulations.

Enhance Your Responsible Sourcing Program

Intertek WCA is designed to support your responsible sourcing objectives, meet customer requirements, and comply with international standards such as the UN Guiding Principles, ILO Conventions, and retailer Codes of Conduct. Our flexible program adapts to your needs, whether you require a one-time assessment, regular audits, or integration with other Intertek supply chain solutions.

Frequently Asked Questions: Workplace Conditions Assessment (WCA)

The Intertek WCA is a standardized assessment program designed to evaluate and benchmark workplace conditions in facilities around the world, focusing on labour, wages, health and safety, management systems, and environmental practices.

WCA is ideal for brands, retailers, importers, and manufacturers who want to ensure their facilities and those in their supply chain meet legal, ethical, and customer-driven standards.

WCA helps you identify and mitigate social, ethical, and operational risks. It enables you to demonstrate due diligence to customers, drive improvements at the facility level, and build trust with stakeholders.

Intertek’s WCA program offers a globally consistent methodology, experienced auditors, and actionable, benchmarked reporting. It is supported by digital platforms that enable seamless data access, trend analysis, and integration with broader responsible sourcing programs.

Yes. WCA can be combined with Intertek’s suite of assurance, testing, inspection, and certification services, providing a comprehensive approach to supply chain risk management.

Contact Intertek to discuss your requirements. Our experts will guide you through the process, from site selection and scheduling to reporting and corrective action planning.