The age of the internet has significantly changed how consumers search for products and services. Consumers want to receive the best services, experiences, and quality, and are turning to online reviews to help them make decisions.
Effectively managing your brand’s reputation has become more important than ever, having a direct impact on profitability and online visibility. On average, organisations have a sizable revenue increase for every additional star rating in an online review. A positive review online ensures a rise in click rates.
360° Brand Assurance service provides your organization a complete and reliable brand reputation audit program. It targets two pillars of brand reputation: customer satisfaction and health and safety risk management. By focusing on these key factors, we can help identify critical areas of improvement in:
Our 360° service is suitable for all food establishments including bakeries, restaurants, hotels, catering, fast food chains, coffee shops, e-commerce, and retails and luxury stores.
By completing a 360° Brand Assurance audit, your organization will:
Intertek has the ideal global network with experts using unique principles to evaluate your brand reputation. We work according to your needs and can customize the service to local market expectations in order to achieve your goals. With the right set of tools and inspections, we provide the quality and value you deserve.
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