New dedicated Customer Service Centre for Exporters in Vietnam strengthens Intertek’s global network in supporting Conformity Assessment Programmes

June 03, 2016

(London) Intertek, a leading provider of Total Quality Assurance to a wide range of industries worldwide, is opening a new Customer Service Centre in Ho Chi Minh, Vietnam, for its global trade customers.

The office opens on June 1st, and will offer exporters and manufacturers support in meeting the requirements of the Conformity Assessment Programmes in place in Africa and the Middle East, as well as offering verification services, such as quantity and quality inspection, for the Asian market.

The Customer Service Centre is strategically positioned in one of the fastest growing markets in the world, and in the main economic centre of Vietnam. Our team of highly qualified personnel, with years’ of experience in the ATIC industry, will work with customers to ensure that they comply fully with the requirements of the Conformity Assessment programmes, aiding smooth customs clearance and supporting international trade.

Ian Galloway, Executive Vice President Middle East, Africa & Global Trade said "Vietnam remains the hub of the ready-made garment industry and other consumer product exports to Middle East and African markets. This clearly demonstrates the increasing demand for conformity assessment services in the region. Our new facility is fully equipped to address the related global trade needs in different industries."

Intertek has over 20 years’ experience in supporting exporters to achieve the Certificate of Conformity they need for Customs clearance in countries such as Nigeria and Saudi Arabia.

About Intertek’s Government and Trade Services

Intertek offers a range of services to governments, national standards organisations and customs departments. We help ensure that goods imported into these countries comply with safety, quality and other standards, preventing the dumping of unsafe goods and improving quality.

To learn more about Conformity Assessment Programmes and how these can impact on your global exports visit

About Intertek

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 40,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains.

Bringing quality and safety to life

For further information, please contact:

Gill Purkiss
Marketing Services Manager
Government and Trade Services
Tel: +44 1277 223400