Sales & Central Enquiries Assistant - Intertek1217

Job Information

Job Title: Sales & Central Enquiries Assistant
Job Code: 
Job Category: Other
Job Location: Manchester

Do you have experience of working in a sales or customer administrative role?

Do you want to be part of a fast-growing, dynamic, successful customer focused team as part of a FTSE 50 company? 

Do you want to work for a company that rewards performance? 

Are you looking for your next challenge in Manchester, where you can work in a role that will allow you to grow your skills, and company that will provide development opportunities?


Intertek Manchester hosts our Pharma Services, which has an extensive range of analytical instrumentation and provides analytical services to customers in the pharmaceutical, biopharmaceutical, personal care and speciality chemical sectors in a GLP, GCP and GMP regulated laboratory.   Our Intertek UK Central Enquiries team is also based there, and we are currently recruiting for a role that supports both our growing Business Development team and Central Enquiries team in Manchester.

Working within a diverse environment you will be provided an opportunity to utilise your skillset and knowledge to act as an integral member of the Business Development team where you will be involved in supporting the business through various administrative tasks. Along with general administration support, a large part of your role will see you will responsible for supporting the wider team by helping with organising events which would include all the logistics, dealing with legal contracts,  managing the inventory of promotional merchandise and literature,  shipping exhibition equipment, as well as expense submission. You would have an external focus by organising client meetings and booking travel.  

For the central enquiries team, using our Customer Relationship Management system and answering incoming telephone enquiries, you will gain strong insight to Intertek’s offering and ensure that enquiries are forwarded on to the relevant colleagues in our business.

This role would suit someone who is looking for an entry level position to a large, international, growing organisation, that will provide career opportunities to the right candidate.

The role will be based at Hexagon Tower, Blackley, North Manchester where the site offers a variety of on-site amenities including a gym and restaurant. In addition to generous paid annual holidays we proactively support work life balance for all our employees by operating flexible working opportunities. 


Previous experience in an Administration role is required

Preferable if have used a Customer Relationship management system (we use Microsoft Dynamics)

Working experience in a sales process would be advantageous but not essential

Proven customer service skills in a professional environment, both written communication and on the phone 

Organised with strong time management skills and the ability to handle multiple projects simultaneously

Good IT literacy skills 

Experience of working with sensitive/ confidential information  


Please provide a CV, Covering Letter (outlining your suitability for the role) and Salary Expectations to All candidates will be required to confirm eligibility to work in the UK before starting employment.

All the personal data we process will be in line with our Privacy Policy as per link - We will use your data to make a decision about assessing qualifications and work suitability for a particular job and your possible appointment for an interview. 

As a matter of courtesy, we will try to respond to all applications. However, due to the volume of applications received, we may not be able to respond to individual candidates. If you have not been contacted within four weeks unfortunately, your application has been unsuccessful. Please do not let this deter you from applying for vacancies in the future should you meet the minimum requirements of the role.

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies


24th November 2019