Job Title: Senior Technician (Registration/ Main Lab)
Job Category: Laboratory
Job Location: Stoke, United Kingdom
Do you have supervisory experience working within a UKAS accredited laboratory, or a background in science with a passion to pursue a career assessing food products for compliance with local, national and international regulations?
Do you want to be part of a fast-growing, successful team as part of a FTSE 100 company?
Do you want to work for a company that rewards performance?
If you answered yes to all of the above we want to hear from you as we have an exciting opportunity for a Senior Technician (Registration/ Main Lab) to join our dynamic team based in Stoke.
Intertek’s food services help to protect their clients’ brand and reputation with a better food supply chain, from farm to fork.
Food safety and quality are of the greatest importance to the consumer and everyone involved in the manufacturing and distribution of food products and services. Intertek’s innovative approach and client-focused understanding means they can make a positive impact on businesses as a truly global partner to help understand the wide variety of international standards and regulations, from source to delivery.
This role will be as part of the Sample Registration / Microbiology team which supports departments across the Stoke site to ensure that all samples received are registered and assigned correctly. The successful candidate will be responsible for managing the end-to-end sample receipt process and resolving sample queries by liaising with Customer Services, Senior Managers and clients.
Additionally, the role will involve deputising for the Team Leaders during absence. When deputising, the successful candidate will have responsibility for supervising the microbiology production team, making operational decisions and sending routine reports to the management team.
Principle Accountabilities will include:
Routine workload management
•Managing all aspects of sample receipt and distribution
•Receipt and registration of samples
•Resolution of queries
•Liaising with clients
•Supporting the Team Leaders to ensure operational efficiency
•Deputising for Team Leaders where required
•Planning, carrying out and documenting training for other staff members
People Management Responsibilities
•Provide clear instructions based on agreed processes
•Set a high performance culture
•Reflect the standards and expectations of Team Leaders in their absence
•Take charge in releasing potential of the team
Health and Safety
•To comply with all required Health and Safety protocols and promote a good H&S culture throughout the lab.
Quality Management Systems
•Comply with Accreditation requirements
•Comply with training requirements
The role holder will be required to work Monday to Friday, 2pm to 10pm, plus overtime as required.
Senior Technicians will report to Team Leaders
Required skills and experience
•Good IT literacy skills
•The ideal candidate will be time served in a similar working environment
•Experience of supervising in an UKAS accredited laboratory would be a distinct advantage
•Promotes company values to others and supports values in daily activities and decisions, whilst incorporating company vision when planning
•Results driven to focus contribution on activities which meet company goals and deliver the greatest value
•Result orientated to ensure our people, customers and strategy are aligned
•Ability to critique and improve activities through continuous improvement and innovation
•Ability to demonstrate exceptional customer service
•The ability to demonstrate respect, equity and empathy for a diverse community
•Encourage teamwork (promote operational synergies and alignment) to support each other, our customers and grow together
•Highly energised mind-set with willingness and desire to learn and adapt individually as well as creating an environment for people to grow
•Drive performance through setting clear performance expectations
•Drive performance by ensuring performance expectations are met
•Sets a high performance culture
•Ability to recognise and reward strong individual and team performance
•Fosters integrity and honesty
•Ensure compliance to company, industry and regulatory standards
•Highly organised with strong attention to detail
•Confident communicator(written/ oral) and able to build rapport, quickly and effectively
•Demonstrates flexibility and resilience in order to meet the demands of the role
Please provide a CV, Covering Letter (outlining your suitability for the role) and Salary Expectations to firstname.lastname@example.org including the reference Intertek393. All candidates will be required to confirm eligibility to work in the UK before starting employment.
As a matter of courtesy, we will try to respond to all applications. However, due to the volume of applications received, we may not be able to respond to individual candidates. If you have not been contacted within 4 weeks unfortunately, your application has been unsuccessful. Please do not let this deter you from applying for vacancies in the future should you meet the minimum requirements of the role.
Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies
2nd January 2018