Through our network of 26,000 people in 1,000 laboratories and offices in 100 countries, Intertek provides quality and safety solutions to a wide range of industries around the world. Learn more...
A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Learn more...
What do I need to do to submit my software for testing?
For a list of submission items, please download and review the Test Kit from our web site. If you have any questions, please call the Intertek QuickBooks Technical Review Test lab at (908) 849-3069 or send an email to Intuit@Intertek.com. You will receive confirmation the same working day for all submission forms, calls and emails received by 3:00 P.M. Eastern Time.
Can I get in right away? When can I get scheduled?
Please contact the Intuit Test Lab at (908) 849-3069 or Intuit@Intertek.com to schedule your testing. Intertek will contact you by phone or e-mail the same working day for submission requests received by 3:00pm Eastern Time.
How long do the tests take and how will I know my results?
Each application is given a scheduled test date. Intertek must receive a complete submission package before the scheduled start date. If the submission package is complete and received prior to the start of testing, a final test report will be distributed within two (2) business days from the start of testing. Once testing has begun, regular problem information can be obtained via the online Intertek Problem Status database at any time.
Regular status emails will be sent to you and Intuit, from the QuickBooks Technical Review team indicating the progress of your testing. Information will include tests completed to date, tests remaining, failures found, and any open issues. Note: Failures found will include detailed problem information to assist engineering with duplication of the problem.
Important Note: The majority of the testing will be performed during the first day of the test cycle. If numerous problems have been found thus inhibiting the completion of testing during the first day, testing will be stopped and a resubmission of your application (with the problems fixed and all requirements re-tested) will be necessary to achieve the logo. In this case, a notification will be sent to you and Intuit indicating the testing has been stopped. Information will also be included on tests completed to date, tests remaining, problems found, and any open issues.
What if I feel a test listed in the Test Kit is not applicable to my application?
You must submit to Intertek an e-mail documenting why you believe that a particular test does not apply to your product's design. This e-mail is immediately forwarded to Intuit who will determine whether or not the exception is approved.
Our product has different "flavors", i.e. Full, Demo, or Lite versions. Do I have to submit every version?
Yes, you must submit the application that the end user will receive. We cannot certify "demo" or "lite" versions that may be available. We must test the full product.
What role does Intuit play in the testing?
"Intertek Testing Services NA, Inc. is an independent testing company chosen by Intuit to execute the QuickBooks Technical Review. All program specifics, including processes, test design and program design have been approved and are enforced by Intuit. Intuit will receive a copy of the test results, but is in no way involved in the actual testing process.
