Increase Customer Service and Decrease False Alarms
As a central station, you take pride in your ability to provide your customers with superior service. Whether you monitor fire, security or both, becoming an ELT Listed Central Station can help you achieve a competitive edge while increasing your service offerings and customer loyalty. As standards continue to evolve, your central station certification ensures your compliance with the latest standards, can help you reduce false/unwanted alarms and dispatches, and offers continual professional development and process improvements that help you maintain your reputation and attract new clientele.
Utilize AlarmDIRECT, our unique online system for generating intrusion and fire certificates.
In addition to providing certification, Intertek works closely with the Central Station Alarm Association (CSAA). Check out the CSAA Five Diamond Operator Training Program to learn how as a certified central station you can differentiate yourself even further.