Become an ETL Listed Central Station
How to Get Started - Tips for Unlisted Clients
Intertek offers you two different options to get started.
1. Populate the Central Station Application Form (90 kb DOC) and submit electronically to Intertek.
2. Submit a contact request email through Intertek’s Inquiry Center at icenter@intertek.com.
After you have followed one of the two above mentioned steps to get started, you will receive formal confirmation and a follow-up call from an Intertek account representative within 24 hours. At this time, the Intertek representative will help with any questions you may have pertaining to the program or the application, and will prepare a customized quotation to meet your certification needs.
Upon return of your completed application and signed quotation, Intertek’s Alarm Services Program Manager will contact you to set up the initial inspection date for your central station facility.
The Intertek Alarm Auditors will conduct their audit, along with the designed central station contact to the applicable standards as outlined above.
Once the initial audit has been completed, the Intertek Alarm Auditor will generate a report of findings report which will be released within 5 business days. This summary will outline any deficiencies or observations identified during the inspections and provide a timeline for resolution.
Upon satisfactory review of the central station, and subsequent responses regarding any deficiencies, Intertek will release a formal Certificate of Compliance to you for display.
If your central station is a full service alarm provider, meaning you also offer installation and maintenance services and want to provide Intertek – ETL Certificates at installation sites, you will be subject to the requirements as outlined in Becoming an ETL Listed Central Station.
How to Get Started - Current NRTL-Listed Central Stations
Intertek offers you two different options to get started.
1. Populate the Central Station Application Form (90 kb DOC) and submit electronically to Intertek.
2. Submit a contact request email through Intertek’s Inquiry Center at icenter@intertek.com.
After you have followed one of the two above mentioned steps to get started, you will receive formal confirmation and a follow-up call from an Intertek account representative within 24 hours. At this time, the Intertek representative will help with any questions you may have pertaining to the program or the application, and will prepare a customized quotation to meet your certification needs.
Intertek will request the following information be provided in order to initiate the File Conversion or Dual Listing process:
- Copy of your current NRTL Certificate
- Copies of your recent NRTL inspections / audit reports
The Intertek Alarm Service Program Manager will conduct a formal review and verify the qualifications of the service provider verses the documentation submitted, and will notify the you of any outstanding items in writing within 5 business days. This summary will outline any deficiencies or observations identified during the inspections and provide a timeline for resolution.
Upon satisfactory review of the central station, and subsequent responses regarding any deficiencies, Intertek will release a formal Certificate of Compliance to you for display.
If your central station is a full service alarm provider, meaning you also offer installation and maintenance services and want to provide Intertek – ETL Certificates at installation sites, you will be subject to the requirements as outlined in Becoming an ETL Listed Alarm Service Company.
Annual Follow-Up Services Inspection Process:
Once a Central Station has established a Listing, they will be subjected to an annual audit by Intertek Alarm System Auditors.
The auditor will conduct an annual review of the facility to ensure that all of applicable standard and code requirements are being met and maintained.
Once inspection has been completed, the Intertek Alarm Auditor will release a report of findings within 5 business days. This summary will outline any deficiencies or observations identified during the inspections and provide a timeline for resolution.
Upon satisfactory review of the central station, and subsequent responses regarding any deficiencies, Intertek will release a formal Certificate of Compliance to the Central Station for display.
Reference Standards (dependent on service levels offered by the central station):
UL 827 – Central Station Alarm Services
UL 1981 – Central Station Automation Systems
UL 2050 – National Industrial Security Systems for the protection of Classified Materials
NFPA 72 – National Fire Alarm Code
Contact us to see how Intertek can help your organization with Become an ETL Listed Central Station.