Become an ETL Listed Alarm Service Company
How to Get Started - Unlisted Client Alarm Service Companies
Intertek offers you two different options to get started.
1. Populate the Alarm Service Company Application (108 kb DOC).
2. Submit a contact request email through Intertek’s Inquiry Center at icenter@intertek.com.
After you have followed one of the two above mentioned steps to get started, you will receive formal confirmation and a follow-up call from an Intertek account representative within a 24 hours. At this time, the Intertek representative will help with any questions you may have pertaining to the program or the application, and will prepare a customized quotation to meet your certification needs. Upon return of your completed application and signed quotation, Intertek’s Alarm Services Program Manager will contact you to set up the initial date of inspection, including a review of up to three of your most recent installations
A representative from your company will need to coordinate and accompany Intertek Alarm Auditors to the protected premises for initial site inspections. The inspections will be conducted in accordance with the applicable standards. Once the field inspections have been completed, an Intertek Alarm Auditor will release a report of findings within 5 business days. This summary will outline any deficiencies or observations identified during the inspections and provide a timeline for resolution.
Upon satisfactory review of the inspection and subsequent responses, Intertek will release an authorization Certificate which will establish a Listing status. This certificate will allow your company to issue certificates under Intertek’s program. You will have the ability to access Intertek’s proprietary My Test Central for alarm service companies database, which will allow you to generate a temporary certificate, with a two week expiration, that can previewed, printed and handed to an AHJ on the spot.
Intertek’s Alarm Service Program Manager will conduct a formal review, verify the qualifications of the service provider against the temporary certificate, and will release the formal certificate within two (2) weeks. Once this Certificate has been made official, it will be posted on Intertek’s proprietary My Test Central for alarm service companies database, available to you anytime.
How to Get Started - Current NRTL Listed Alarm Service Companies
Intertek offers you two different options to get started.
1. Populate the Alarm Service Company Application (108 kb DOC).
2. Submit a contact request email through Intertek’s Inquiry Center at icenter@intertek.com.
After you have followed one of the two above mentioned steps to get started, you will receive formal confirmation and a follow-up call from an Intertek account representative within 24 hours. At this time, the Intertek representative will help with any questions you may have pertaining to the program or the application, and will prepare a customized quotation to meet your certification needs. Intertek will request the following information be provided in order to initiate the File Conversion or Dual Listing process:
- Copy of your current NRTL Certificate(s)
- Copies of your recent NRTL inspections/audit reports
The Intertek Alarm Service Program Manager will conduct a formal review and verify the qualifications of the service provider verses the documentation submitted, and will notify you of any outstanding items in writing within 5 business days. This report of findings will outline any deficiencies or observations identified during the inspections and provide a timeline for resolution. Upon satisfactory review of the documentation, Intertek will release an authorization Certificate which establishes a Listing Status. This certificate will allow your company to issue certificates under Intertek’s program.
You will have the ability to access Intertek’s proprietary My Test Central for Alarm Service Companies database, which will allow you to generate a temporary certificate, with a two week expiration, that can previewed, printed and handed to an AHJ on the spot. Intertek’s Alarm Service Program Manager will conduct a formal review and verify the qualifications of the service provider against the temporary certificate, and release the formal certificate within two (2) weeks. Once this Certificate has been made official, it will be posted on Intertek’s proprietary My Test Central for Alarm Service Companies database, available to you anytime.
Annual Follow up Services Inspection Process
Once an alarm service company has established a Listing, they will be subject to annual audits by Intertek Alarm System Auditors. The auditor will randomly select premises where installations have occurred within the past year. Coordination between the Alarm Service Company and the premises will be important to allow for a joint walk through and inspection that ensures the systems are in effective compliance with the code requirements, and all systems documentation is in order. Once the field inspections have been completed, the Intertek Alarm Auditor will release a report of findings within 5 business days. This summary will outline any deficiencies or observations identified during the inspections and provide a timeline for resolution. Upon successful completion, Intertek will release a revised certificate of compliance.
Reference Standards:
UL 681 – Installation and Classification of Burglar and Holdup-Alarm Systems
UL 827 – Central Station Alarm Services
UL 1023 – Household Burglar-Alarm System Units
UL 1076 – Proprietary Burglar-Alarm Units and Systems
UL 1641 – Installation and Classification of Residential Burglar-Alarm Systems
UL 1981 – Central Station Automation Systems
UL 2050 – National Industrial Security Systems for the protection of Classified Materials
NFPA 71 – Standard for the Installation, Maintenance, and Use of Signaling Systems for Central Station Service (withdrawn and replaced by NFPA 72)
NFPA 72 - Standard for the Installation, Maintenance, and Use of Protective Signaling Systems
(1990)
NFPA 72 – National Fire Alarm Code
NFPA 72A - Standard for the Installation, Maintenance, and Use of Local Protective Signaling Systems for Guard’s Tour, Fire Alarm and Supervisory Service
NFPA 72B - Standard for the Installation, Maintenance, and Use of Auxiliary Protective Signaling Systems for Fire Alarm Service
NFPA 72C - Standard for the Installation, Maintenance, and Use of Remote Station Protective Signaling Systems
NFPA 72D - Standard for the Installation, Maintenance, and Use of Proprietary Protective Signaling Systems
Contact us to see how Intertek can help your organization with Become an ETL Listed Alarm Service Company.