Lean Practitioner Program - UAE

Lean, which is based on the holistic principle of improving flexibility while optimizing cost is the one of most appreciated philosophies in the industry to improve the performance without compromising on customer experience of the service.

The training program would help participants appreciate the perspective, tools & techniques of Lean with the contextual reference to service / non manufacturing functions..
Course Objectives

  1. To give an overview of Lean thinking, concepts and tools used in Manufacturing and Service business
  2. Describe the core disciplines of Lean Management
  3. Identify Value-added, Non-Value added & Waste in a process.
  4. Describe the contribution of Lean Enablers to workplace productivity improvement & organizational success.
  5. Possess a valuable set of lean skills based on real-world techniques

Course Contents

  • Lean Philosophy
    • The 'new world of work'
    • Organizational Goals & Customer expectations
    • Understanding Lean
    • Lean thinking
  • Lean Metrics
    • Customer Satisfaction
    • Cost & Profit
    • Cash Flow
    • Velocity, Throughput & Lead time
  • People dimension in Lean
    • Top Management & Lean initiatives
    • Building culture of Process thinking
    • Engaging People in Lean
  • Process dimension of Lean
    • Value Stream Mapping (Value Added, Non-Value added & Waste)
    • Knowing the health of Lean
    • Creating Visual Management systems
    • Creating a process for problem reflection
  • Problem Solving in Lean
    • Techniques to improve customer engagement
    • Eliminating Waste
    • Instilling a door to door problem solving process
    • Creating a Pull System
    • The issue to standardization v/s flexibility

Pedagogy: The workshop is pre-dominantly driven through hands on Group Exercises, Individual Exercises, Brainstorming, Audio-Visuals & Presentation

Who should attend

  • Practitioners from manufacturing and service functions / organizations who are working on improving performance of their units/SBU.
  • Manufacturing organizations may nominate representatives from functions like Materials Management/ Purchase, Supply Chain, PPC, Maintenance etc.
  • Service Organizations can have representatives from any of its functions.
  • A cross-functional team of employees from an organization is preferred for enhanced learning & organizational benefits.

Benefits of Lean
Lean can provide an organization with a clear competitive advantage since the correct application of the Lean principles will realise substantial benefits that include:

  • Improves employee morale
  • Greater productivity and throughput   
  • Improved quality and Reduced cycle times
  • Less fire-fighting
  • Smoother operation
  • Reduced operating costs