Improving the Return on Your Management System

Difficult times make us question the effectiveness and long-term future of everything we do. For years, we used our ISO 9001 management systems certification to gain market access, satisfy customer requirements, streamline processes, and drive continual improvement. Now, we must use our management systems to help weather the economic storms.

Managers often refer to Return on Investment (ROI) as a key indicator of the success of a project. This whitepaper talks about how to quantify what your management system and your internal audit program do to give back what the organization puts into it: namely, tools to minimize risk while supporting business strategies and an ongoing pursuit of excellence. When you can prove the business benefits of your management system to your senior management, you help to demonstrate the system’s effectiveness and justify its continuation.

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