At Intertek, our purpose of bringing quality, safety and sustainability to life means that we are a force for good in society.
Our Sustainability Excellence Framework
To be a leader in sustainability, we must live by and live up to the same standards our services enable our customers to achieve. That's why we have developed our Sustainability Excellence Framework, implemented in every operation to deliver against our values.
The Framework is underpinned by our commitment to the highest standards of corporate governance based on our 10 highly demanding Total Sustainability Assurance standards which are truly end-to-end and systemic.
We are also committed to providing total transparency across our actions, to demonstrate accountability to our stakeholders. Our Framework is built around five essential elements that continually encourage, enable and empower all our operations and people to achieve sustainability excellence.
- Sustainability Report 2022
- Sustainability Disclosure Index 2022
- Basis of Reporting 2022
- Sustainability Report 2021
- Sustainability Disclosure Index 2021
- Basis of Reporting 2021
- Sustainability Disclosure Index 2020
- Basis of Reporting 2020
- Sustainability Report 2020
- Sustainability Report 2019
- Sustainability Report 2018
- Sustainability Report 2017
- 2022 Gender Pay Report
- 2021 Gender Pay Report
- 2020 Gender Pay Report
- 2019 Gender Pay Report
- 2018 Gender Pay Report
- 2017 Gender Pay Report
- Code of Ethics
- Sustainable Procurement policy
- Labour and Human Rights policy
- Inclusion and Diversity policy
- Environmental and Climate Change policy
Intertek Sustainability Excellence Framework
1. Who we are
We are led by our purpose of bringing quality, safety and sustainability to life. Living by our shared values we aim to realise our vision of being the world's most trusted partner for Quality Assurance.
2. What we do
We continually enable our customers to create a more resilient and sustainable world through our innovative, systemic ATIC solutions including our holistic Total Sustainability Assurance (TSA) services.
3. How we do it
We focus on achieving sustainability excellence in all our operations, holding ourselves to our own TSA standards. Our core Focus Areas include - People and Culture, Working with Customers, Protecting the Environment and Supporting our Communities.
4. Why we do it
We are passionate about creating an 'ever better' world for future generations, while applying responsible business practices and 'Doing Business the Right Way'.
5. Sustainable Value Creation
We are a force for good in the world, delivering sustainable growth for all stakeholders. Our unique Science-based Customer Excellence enables us and our customers to lead in quality, safety and sustainability.
Our focus areas:
People and Culture
Our goal is to have fully engaged employees working in a safe environment.
What we measure:
- • Health and Safety incidents
- • Employee engagement
- • Voluntary permanent employee turnover
- • Diversity and inclusion metrics
Why it matters:
Our people bring exceptional technical skills, expertise and their passion and energy to our business and in turn we must keep them safe and engaged and offer them exciting personal growth opportunities.
Working with Customers
Ensure our customers can operate safely and sustainably in a complex world.
What we measure:
- • Customer Satisfaction
- • Operational Excellence
Why it matters:
Our science-led services and innovations give our customers the solutions they need to overcome their own risks and challenges in quality, safety and sustainability, enabling them to power ahead with confidence.
Protecting the Environment
Decarbonise our business by 2050.
What we measure:
- • Emissions
- • Energy
- • Waste
Why it matters:
We have a responsibility to minimise negative environmental impacts from our operations, in compliance with regulations, and to live up to the requirements and expectations of our key stakeholders.
Supporting our Communities
Create positive impacts in the communities where we operate.
What we measure:
- • Community projects
- • Environmental projects
- • Education projects
- • Engagement through bbeb.com
Why it matters:
Taking active responsibility to support the communities and environments where we operate to create sustainable growth for all.