Expert Services Testimonials

Client testimonials speak to our customer dedication and to the quality and versatility of Intertek Expert Services.

"Expert Services understood our service needs, and their analytical expertise allowed us to address an opportunity where responsiveness was critical. I would recommend their laboratory services to anyone needing expertise for the analysis of stabilizers in plastics.”
Ron Stark, President, Starco Concentrates, USA

"Expert Services’ knowledge of plastics stabilization and analysis helped us understand the factors that affect our product quality. We have worked with them on several projects and I would recommend them to anyone needing professional and reliable laboratory services."
Brian Yawney, Account Manager, Salflex Co. CND

"Expert Services' practical knowledge allows a fast and reliable assessment of the compliance of our packaging material to FDA requirements and helped us to shorten the time to market."
Dr. Osvaldo Bosetti, Goglio S.p.A. fre-sco SYSTEM

"Expert Services' in-depth knowledge and understanding of REACH helped enormously in preparing our overall REACH strategy and in communicating Down Stream User obligations to our customers."
Dr. Jan Jänichen, Dr. Straetmans

"The pharmaceutical industry has ongoing EH&S process risks. New product introductions require testing and consulting and we will continue to use Expert Services as a partner for these services."
Bill LaTensor, EH&S, Novartis Consumer Health

"As the result of close collaboration and leadership by Expert Services we successfully eliminated waste incinerator problems at our thermal power station and optimised plant performance."
Jorg Stolz, Industrielle Werke Basel (IWB)

"Expert Services' global expertise in obtaining regulatory approvals allowed us to meet a key business objective. I would recommend their regulatory services to any company looking at expanding the geographical marketing of their product lines."

"The analytical and regulatory expertise provided by Expert Services helped us with a significant business objective of offering a unique resin for food contact applications. I would recommend them [Expert Services] to any company needing this type of integrated support."

"Expert Services were able to manage and implement a Food Contact Notification (FNC) for our company in the most effective and efficient way. They developed the FDA protocol, conducted all the testing, negociated on our behalf and completed the submission with the FDA. This notification to the US FDA made it possible for our company to have a fast introduction of a new pigment to the US market. Working with Expert Services is like expanding our regulatory group tenfold."
VP Technical Manager of a major Canadian pigments company

"Expert Services provide global regulatory information that supports our global business and helps maintain our food contact product compliance in the various countries where we market our products - and we continue to use them. Expert Services' regulatory knowledge in the USA, EU and Soth America helped our company have a better understanding of these regulations: Working closely with Expert Services ensured that all our raw materials and our final products were in compliance with ever-changing global regulations. Working with Expert Services is like hiring a regulatory group in most countries of the world."
Sr.VP of a major plastics converter

"When I realised I needed a 'partner' to help in the preparation of an IPPC permit application, the initial plea for help brought forward an overwhelming 30+ 'experienced' consultants. These narrowed themselves down to 6 by their own proactive approach in offering their services, but Expert Services Business Unit effectively selected themselves from the first because they both asked us, and helped us to determine what our needs were as a customer.  The contract was clinched during a calm and rational appraisal of our needs with a confidence inspiring proposal for how these might be met (by an Application Site Report) and at reasonable cost.  Subsequently, Debbie Willis (Expert Services Business Unit) delivery of that proposal exceeded our expectations. Our Application Site Report was produced with minimal fuss and exactly on time. In my experience, the use by these people of the words 'Expert Services' in their title is clearly justified."
Ross Fielding, HSE & Regulatory Affairs Manager, Harman Technology Ltd, Mobberley, Cheshire, UK

"The group at Expert Services has consistently demonstrated an extremely high level of knowledge and professionalism. Their facilities are impressive, and their reputation in the industry is stellar. Their data reports are concise yet complete. I highly recommend them to others"
John Belbas, Quality Manager, Phyto-Source, L.P., Houston, TX

"We've been very pleased with the service provided, response to testing, and summary of findings. Our plan is to continue to use Expert Services wherever possible."
Joseph M. Seeber, C.P.M., Purchasing Manager, Uniform Color Company

"Expert Services' full spectrum of analytical and regulatory support allowed us to introduce an innovative new product to the competitive medical market within a year. What really surprised me was not only the excellent service but genuine dedication of the entire team - many researchers worked through consecutive weekends to overcome the challenges."
Konstantin Goranov, Chief Technology Officer, Noveko Inc.

"My experience with Expert Services was very professional and pleasant. Their response to us was very timely and detailed. Overall, they provided excellent service to us."
Holly Coleman, Global Supply Chain, HSSE Coordinator Port Allen, BP Lubricants USA

"We have used Expert Services both for Analytical Services (extractables testing of packages) and for Pack Testing for UN certification. We have been very pleased with their professional approach: they always meet agreed upon deadlines and when we do have results which require quick evaluation, Expert Services has been remarkably quick and competent in getting us just what we need. We are very happy with Expert Services' test facilities in Basel and readily recommend them; other suppliers did not deliver overall service with the same level of quality."
Cathlyn Carley, Packaging Development, Novartis AG

"Our company selected Expert Services to conduct comprehensive Environment, Safety, Health & Assurance (ESHA) audits at all of our global sites after using them in the U.S. for a couple of audits. They had the global reach to assure us of a uniform evaluation using local language speakers in all of the areas in which we operate. The audits were conducted very professionally and resulted in recommendations for improvements to an already-good ESHA program. The auditors were very easy to work with. Overall, it was a positive and beneficial experience."
Fred Mundt, Vice President, AZ Electronic Materials

"Expert Services has provided Polykinetics, Inc. with excellent turn-around on additives analyses. In short, the one-on-one discussions and quick service enabled us to proceed with a $1 million installation for a major client. Many thanks for a job well done, and we look forward to future business."
Vicki Crosby, Product Manager, Polykinetics, Inc.

"The accuracy, clarity, speed, and responsiveness on the part of Ciba was superb and Ciba's work has led to a well defined analysis of the factors in the event."
Dr. Lennard Wharton, Consultant Chemical Engineer, Evidentia Engineering, Inc.

"The knowledge and capabilities of Ciba Expert Services enabled us to meet our customer's request for long-term weathering performance. We are pleased with the service and would definitely recommend them for their testing expertise and capabilities."
Benoit Trépanier, Engineering Mgr., GLP High-Tech

"Our recent experience with Ciba Expert Services was very positive. Not only was the turnaround very prompt, but the follow-up on any questions we had on the report contents were handled quickly and professionally. I would heartily recommend their services for anyone needing dust explosion study data."
Dave Swallow, President, ChemOrganics

A 3 Days Company Seminar on IPPC / BAT

As a Safety, Hygiene & Evironment Consultant to an Agrochemical producer in Israel, I had the opportunity to participate at a Seminar/Workshop on IPPC/OFCs and CWW BREFs, given by Dr. Markus Thueer and Mrs. Debbie Willis.

Although we had a slight idea of IPPC and its aim to protect and control pollution, it was still a mystery to us. After three days under the guidance of two excellent instructors, everything become clear and understandable.

With all due respect to Dr. Thueer, who is an absolute master of his art, I was deeply impressed by Mrs. Willis deep knowledge and mastering of every nuance that came up during the Seminar. So young and such an excellent lecturer.

There is no doubt IPPC will be implemented gradually in Israel in the years to come and, thanks to Dr. Thueer and Mrs Willis, the company I work for will lead in this endeavor. There is no doubt that, by applying BATs one can produce but still do it by means that save and protect the environment and give a higher quality to our lives.

Expert Services is to be congratulated for its EXPERT SERVICES; only a great Chemical conglomerate, with decades of experience, could promote such beneficial SERVICES to all. Thank you.

Joshua Harmon / SH&E Consultant

"We have worked with Safety Testing Laboratory as a favored resource for over 2 years. We have found the lab to provide accurate, timely, and well written reports that set the standard among all the labs we have worked with. On occasion testing has been expedited to accommodate our clients and even then,the results have always been of the highest quality.

"The service has gone well beyond just providing lab services, however, in that I can pick up the phone and consult with Larry Floyd about any situation under evaluation and he has proven to be an invaluable sounding board. He not only listens carefully, but has offered innovative suggestions to help evaluate risk. In one instance Larry acquired additional test equipment to help characterize special properties of an unusual dust, then he would not charge extra for that effort.

"We are proud to tell our clients that we use Safety Testing Services for testing and have only received favorable comments. I believe that Safety Testing Services helps us to be the best in the dust explosion prevention business. Thank you for your continued effort. Please keep up the good work."
Bill Stevenson, VP Engineering, CV Technology, Inc.

"FM Global's powder testing capability was temporarily interrupted while they moved to a new facility. As a result, [Expert Services] provided powder testing services to FM Global.

"Safety Testing Services were excellent on responsiveness and have excellent credentials for technical issues - especially powder handling. We will continue to use them as the need arises and regularly recommend the use of Safety Testing Laboratory to others."
Rick Jambor, Senior Engineer, Materials Group, FM Global

Contact us to see how Intertek can help your organization with Expert Services Testimonials.