For complaints regarding certified product placed onto the market which is beyond reasonable doubt or suspicion as to product conformity verification in relation to an Intertek issued conformity mark, in the interests of product safety to the end user and the general public, please contact:

Mr Gareth Parker
Director of Certification
Intertek Testing & Certification Limited
Deeside Lane, Chester
CH1 6DD
United Kingdom

Appeals and Disputes

For an appeal or dispute against an Intertek Certification decision given or undertaken by UK Certification Management, any claim of misdoing or believed wrong decision in all cases the appeal or dispute be made in writing (within 20 days working days from the date the decision was taken)  the appeal is to be addressed to:

Mr Gareth Parker
Director of Certification
Intertek Testing & Certification Limited
Deeside Lane, Chester
CH1 6DD
United Kingdom

Certification Regulations