Information Security Management Systems Auditor/ Lead Auditor Training Course

The Information Technology Service Management Systems Auditor/ Lead Auditor Training Course provides participants with the  knowledge and skills related to the preparation, planning, conducting, and reporting of audits and  assessing  the compliance of the Information Technology Service Management Systems with the requirements of ISO 20000-1:2011.

The combination of presentations, discussions, and case-studies (individual and team) are designed to help you develop an understanding and lasting skillset to be used in your professional career.

Training Topics:

  • Process approach;
  • Standards, principles, definitions;
  • Accreditation, certification and types of audit;
  • ISO 20000-1 and ISO 20000-2 requirements review and their practical implementation in the organization’s activities;
  • Techniques for carrying out an audit;
  • Plan, conduct and report an audit;
  • Techniques for continuous improvement.

After the training, you will be able to:

  • understand and interpret the requirements of ISO 20000-1:2011;
  • assess the compliance of the system against the requirements of the standard;
  • plan, conduct, report and implement follow-up audit activities.

Session Dates: 

Course Venue: Intertek Training Center at 59 Road 104 Second Floor- Maadi – Egypt

Prerequisites:
Each attendee must have sufficient knowledge of the ISO 20000-1 and ISO 20000-2 requirements before attending this course.

Course Fee: 5000.00 EGP/ Delegate, due for payment (cash/ check) at least one week prior the training start date. 

Course duration: 5 Days

Deliverables:
Internationally recognized certificate for Lead Auditor of Information Technology Service Management Systems (ISO 20000-1:2011) issued by Intertek upon successful completion of the course.


Cancellation:
In the case of non-completion of the required number to conduct the course, Intertek has the right to defer or cancel the training; a prior cancelation notification shall be sent to the registered applicants one week before the training planned date.    

For Registration:
Ahmed Abdo, Management Training Coordinator:                                
Telephones Numbers: +2 02 25244745, +2 02 25253841, +2 02 25276062, +2 0100 6849648   Ext: 311   
Mobile No: +2 0106 5536145, +2 0100 5592879                      
E-mail: ahmed.abdo@intertek.com