Global Reporting Initiative (GRI) Index

The Global Reporting Initiative (GRI) G4 guidelines provide a recommended framework and indicators for corporate responsibility reporting. The table below outlines the GRI standard and specific disclosures located in the 2016 Annual Report & Accounts ("ARA") with the corresponding page references. All data used for performance indicators is representative of the GRI Guidelines.

Standard Disclosures

DisclosureDescription2016 ARA location / Comment
G4-1Statement from the most senior decision-maker of the organisationpp. 16-21
G4-2A description of key impacts, risks and opportunitiespp. 34-39
DisclosureDescription2016 ARA location / Comment
G4-3Name of the organisationp. 1
G4-4Primary brands, products and/or servicespp. 8-11
G4-5Location of organisation's headquartersp. 151
G4-6Number of countries where the organisation operatespp. 10-11
G4-7Nature of ownership and legal formp. 151
G4-8Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries)pp. 6-11
G4-9Sale of the reporting organisationpp. 1-3
G4-10The total number of employees by employment contract and genderp. 48
G4-13Significant changes during the reporting period regarding size, structure of ownerspp. 1-3, 89
DisclosureDescription2016 ARA location / Comment
G4-17List all entities included in the organisation's consolidated financial statements or equivalent documentspp. 134-139
G4-18Process for defining report contentp. 83
G4-19List all the material Aspects identified in the process for defining report contentpp. 62-63
G4-20For each material Aspect, report the Aspect Boundary within the organisationpp. 62-63
G4-23Significant changes from previous reporting periods in the Scope and Aspect Boundariespp. 62-63
DisclosureDescription2016 ARA location / Comment
G4-26Organization’s approach to stakeholder engagement and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process. pp. 55, 64-65
G4-27Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns.pp. 55, 64-65
DisclosureDescription2016 ARA location / Comment
G4-28Reporting period (such as fiscal or calendar year) for information provided1 Jan - 31 Dec 2016
G4-29Date of most recent previous report (if any)Dec-15
G4-30Reporting cycle (such as annual, biennial)Annual
G4-31Provide the contact point for questions regarding the report or its contentsp. 151
G4-32Report the ‘in accordance’ option the organization has chosen. Report the GRI Content Index for the chosen option. Report the reference to the External Assurance Reportpp. 91, 51, 145-150
G4-33Organization’s policy and current practice with regard to seeking external assurance for the reportpp. 145-150
DisclosureDescription2016 ARA location / Comment
G4-34Governance structure of the organization, including committees of the highest governance body. pp. 62-63
G4-35The process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employeesp. 47
G4-36Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body.p. 47
G4-38Composition of the highest governance body and its committeespp. 56, 58-59, 62-63
G4-39Report whether the Chair of the highest governance body is also an executive officerp. 58
G4-40Nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body memberspp. 86-87
G4-41Processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholderspp. 57, 60
G4-42 The highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts pp. 16-21, 56
G4-43 Measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics p. 60
G4-44 Processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics pp. 61-62
G4-45The highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunitiesp. 60
G4-46The highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topicsp. 60
G4-47Frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunitiesp. 83
G4-48The highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are coveredp. 51
G4-49Process for communicating critical concerns to the highest governance bodypp. 56, 64
G4-50Nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve themp. 49
G4-51Remuneration policies for the highest governance body and senior executivespp. 66-68
G4-52Process for determining remunerationpp. 66-72
G4-53Report how stakeholders’ views are sought and taken into account regarding remunerationpp. 65, 72
DisclosureDescription2016 ARA location / Comment
G4-56Organization’s values, principles, standards and norms of behaviour such as codes of conduct and codes of ethicsp. 48
G4-57Internal and external mechanisms for seeking advice on ethical and lawful behaviour, and matters related to organizational integrityp. 48
G4-58Internal and external mechanisms for reporting concerns about unethical or unlawful behaviour, and matters related to organizational integrityp. 48

Specific Disclosures

DisclosureDescription2016 ARA location / Comment
EC-1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments pp. 1, 51, 89, 93, 96, 104 (partial)
EC-3Coverage of the organization’s defined benefit plan obligationspp. 127-130
EC-7Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.p. 51 (partial)
EC-8Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagementp. 51
DisclosureDescription2016 ARA location / Comment
EN-3Direct energy consumption by primary energy sourcep. 50
EN-4Indirect energy consumption by primary sourcep. 50
EN-5Energy saved due to conservation and efficiency improvementsp. 50 (partial)
EN-6Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiativesp. 50 (partial)
EN-7Initiatives to reduce indirect energy consumption and reductions achievedp. 50 (partial)
EN-8Total direct and indirect greenhouse gas emissions by weightp. 50
DisclosureDescription2016 ARA location / Comment
LA-5Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreementsBy law
LA-7Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by genderp. 49 (partial)
LA-13Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversityp. 49 (partial)
DisclosureDescription2016 ARA location / Comment
HR-4Total number of incidents of discrimination and corrective actions takenp. 49
DisclosureDescription2016 ARA location / Comment
SO-2Percentage and total number of business units analysed for risks related to corruptionp. 48
SO-3Total number of incidents of discrimination and corrective actions takenp. 48
SO-4Actions taken in response to incidents of corruptionp. 49
SO-6Total value of financial and in-kind contributions to political parties, politicians, and related institutions by countryp. 89